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2019 Agenda

Affordable Housing
Assisted living
housing crisis
Housing Policy
Housing Supply
Modular Homes
Resident engagement
Universal Credit
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  • Updates since the roll out of the Social Housing Green Paper
  • Understanding the housing department’s policy sponsorship relationship with Homes England and the new role of the regulator
  • Ensuring homes are safe and decent through enhanced asset maintenance and repairs
  • Addressing the stigma that residents in social housing face
  • Boosting the supply of social housing and supporting home ownership
  • Removing the HRA borrowing cap

  • Launching the housing delivery fund to support small and medium sized developers
  • Transforming the way we sell public land in order to deliver 300,000 homes per year by 2020
  • Building & working on strategic partnerships with housing associations
  • Working with the new regulators to achieve a common goal

  • Changing the context for social housing regulation
  • Examining the regulator’s consumer regulation work
  • Increasing transparency and governance
  • Understanding the committee’s key principles for change and outcomes

  • Showcasing the advantages of introducing digital automation to Housing Associations and how can be achieved
  • Demonstrating the benefits of self-service tenant portals to effectively manage simple tenant enquiries and requests
  • Incorporating PCI-compliant rent collections, combining automation and human interaction for easy and secure payment options that provide varying levels of support based on a tenant’s individual need
  • Integrating emergency communications to overlay your BAU contact systems, ensuring that mass alerts can be activated and you are prepared for every eventuality

  • Addressing the impact of Brexit on the availability of labour & trade sourcing
  • Discussing the housing sector’s reliance on EU supply chains and protecting the UK’s best interests amidst no-deal fears
  • Preparing for the impact of Brexit on house prices in the private sector and how this affects housing associations

  • Discussing the Government’s commitment to take forward Judith Hackitt’s proposals; creating a stronger and more effective regulatory framework to improve building safety
  • Examining the immediate and longer-term changes needed to improve the safety of residential tower blocks, and how these can be applied across the wider construction industry
  • Understanding the need for additional safety procedures over and above cladding regulations, including fire risk assessments and evacuation procedures

  • Discussion on the impact of Housing Benefit with Universal Credit; the story so far
  • Local housing allowance cap & impact on homelessness
  • Minimising disruption to tenants
  • Dealing with migration of all customers onto UC
  • Hear from authorities where UC has already been implemented

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4:10 pm
4:30 pm
The role of councils in boosting housing supply
  • Exploring the Great Estate Project
  • Delivering quality homes and outstanding community facilities which residents deserve
  • Addressing the stigma which council housing tenants face
4:30 pm
4:50 pm
Temporary housing on temporary land; London boroughs and modular homes
  • Forming partnerships with other London boroughs to make use of empty land
  • Using modular housing as temporary accommodation to help meet demand
  • Understanding the implications of modular housing on our workforce
4:50 pm
5:10 pm
Working together to deliver affordable housing
  • Exploring one of the largest joint venture regeneration projects in the country
  • Replacing over 11,000 new homes
  • Forming partnerships with private sector companies to increase efficiency
  • Winning over residents and transforming the reputation of the community
  • Revamping and replacing basic necessities in order to ensure the benefits of regeneration for future residents
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4:10 pm
4:30 pm
The business case for digitalisation
  • Promoting digital platforms to transform how organisations work
  • Implementing infrastructure & adapting to change
  • Going paperless and preparing for the future
  • Utilising technology to increasing customer engagement
  • Automating processes whilst remaining present
4:30 pm
4:50 pm
Case Study: Using Internet of Things technology to help transform customer experience
  • Preventative maintenance to minimise the risk of equipment in homes and communal areas failing
  • Smart compliance to make properties even safer
  • Keeping customers at the heart of all new decisions
4:50 pm
5:10 pm
The MiiHome Project; Technology for Assisted living
  • Consideration of technology to cope with our ageing population
  • Results from a ground breaking trial; piloting smart home technology to help elderly tenants feel safe at home
  • Testing a system to detect deterioration in a person’s health
  • The practicalities of wide-spread implementation of the technology into future homes
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4:10 pm
4:30 pm
Strengthening the tenant voice via improved resident engagement
  • Understanding the needs of different tenants
  • Engaging with residents and managing relationships
  • Working towards representation of tenants at a national level
  • Using new technologies to make sure tenants are understood
4:30 pm
4:50 pm
Shaping future communities with placemaking schemes
  • Building sustainable communities which can continue to evolve and grow into the future
  • Supporting residents through education & employment hubs
  • Facilitating the growth of business, community and civic agency
4:50 pm
5:10 pm
Case study: Working together to promote fire safety
  • Entering into a new partnership with the West Midlands Fire Service
  • Improving fire safety measures and ensuring regulations are up to date
  • Getting ahead of the game with regard to fire safety law