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Justin Crittall

Head of Innovation
Vivid Homes (Confirmed)

Justin has a strong background in customer relations and improvement in the housing sector. Much of the work he’s currently leading as Head of Innovation, especially around the Internet of Things, relates to repairs and maintenance of properties and how to improve customer experience.

  • Preventative maintenance to minimise the risk of equipment in homes and communal areas failing
  • Smart compliance to make properties even safer
  • Keeping customers at the heart of all new decisions