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Agenda

8:30 am
Registration, Refreshments and Networking
9:10 am
Chair's Opening Remarks
9:20 am
The Levelling Up Agenda: Key Housing Policy Updates & Future Direction
  • Opening new routes into home ownership and access to high quality, affordable housing which meets the needs of local communities
  • Detailing how £12.2bn committed for new affordable homes will be spent to kickstart transformation, regeneration, and new developments
  • Delivering transformational change for social housing residents
9:35 am
Executive Panel| The Big Issue of Affordability, Availability and Quality
  • Reflecting on the past 18months and the range of governance challenges that will shape the sector over the years ahead
  • Future proofing service delivery and delivering long-lasting and meaningful change in social housing by addressing safety issues
  • Utilising limited resources to modernise services and meet the financial, strategic, and societal challenges impacting residents throughout the country
  • Meeting the decent homes standard and best practice pathways for tackling energy efficiency and decarbonisation
Clare Miller
Clare Miller
Group Chief Executive
Clarion Housing Group
Confirmed
Elspeth Mackenzie
Elspeth Mackenzie
Chief Executive
Thrive Homes
Confirmed
Ian McDermott
Ian McDermott
Chief Executive
Peabody
Confirmed
Maxine Holdsworth
Maxine Holdsworth
Corporate Director of Housing
Islington Council
Confirmed
10:15 am
Platinum Sponsor
10:35 am
Morning Break, Refreshments and Networking
11:15 am
Keynote Panel: How Policy & Regulation is shaping the future of Housing
  • Tackling bad practice, restoring public confidence and driving cultural and regulatory change in building safety
  • Setting new standards for asset management and stock rationalism which meets the aspirations of residents
  • Rent settlement 2025: The role of living rent in addressing housing affordability
11:45 am
Maintaining the Momentum of Digital Adoption

Learning how to implement the right technical infrastructure and how digital capability is:

  • Boosting efficiency, agility and adaptability and streamlining processes for field operatives, transforming engagement with tenants and helping to deliver a more proactive approach to housing management and maintenance
  • Driving digital inclusion and enabling residents to ‘self-serve’, freeing up staff to devote to tenant who really need it
  • Creating a more streamlined journey and uncovering trends in the tenant voice
12:05 pm
A Fresh Perspective: Housing Investment, Infrastructure and Delivery
12:25 pm
Seminar Sessions
1:00 pm
Lunch and Networking
2:00 pm
Seminar Sessions
2:35 pm
Stream 1
Stream 2
Afternoon Chair’s Opening Remarks
Afternoon Chair’s Opening Remarks
2:45 pm
Stream 1
Stream 2
Mission Possible Partnerships: Developing a Clear Path to Net Zero
  • Setting out the key risks and opportunities for housing associations, central and local government in the challenge to decarbonise the housing sector.
  • Improving design specifications, performances of new homes and launching an ambitious retrofit programme to accelerate ne-zero ambitions by 2045
  • Designing a simplified low-carbon framework and new finance options to support a low-carbon transition
Good Guide to Tenant Engagement
  • Maintaining the resident voice at the heart of operational strategy and high levels of satisfaction
  • Understanding customer demographics through better use of data
  • Tailoring communication based on tenant preferences
3:10 pm
Stream 1
Stream 2
Focus from Reactive Repairs to Preventative Planned Maintenance
  • Implementing sensors, predictive analytics IoT, and AI to allow for predictive maintenance
  • Enhancing service delivery and making house stock safer and more efficient by harnessing the Internet of Things
Staff Wellbeing and Engagement
  • Implementing a wide range of workplace initiatives to improve staff wellbeing to drive engagement, reduce absenteeism and improve productivity
  • Prioritising staff wellbeing and embracing new ways of working
3:35 pm
Afternoon Break, Refreshments and Networking
4:00 pm
Stream 1
Stream 2
Streamlining Procurement and Mitigating Supply Chain Failures
  • Examining the impact global events has had on planned maintenance and new build programmes and how social landlords are mitigating this in the longer and shorter term
  • Managing supply chain shortages through early engagement with suppliers and value engineering
  • Developing an honest partnership between social housing providers, manufacturers, and residents to accelerate output
Reform: Designing, Planning and Creating Great Spaces for Future Generations
  • Analysing how planning reform will increase the supply of affordable and social housing stock and reconnect supply to demand
  • Ensuring that local democratic oversight and community engagement drives all aspects of the planning system
  • Encouraging the shift to a more digitised planning system and addressing the issue of digital exclusion
Lisa Fairmaner
Lisa Fairmaner
Head of the London Plan and Growth Strategies
Greater London Authority
Confirmed
4:30 pm
Stream 1
Stream 2
Executive Debate: Increasing Financial and Development Capacity?
Matthew Bailes
Matthew Bailes
Chief Executive
Paradigm Housing Group
Confirmed
Helen Evans
Helen Evans
Chief Executive
Network Homes
Confirmed
Jon Loveday
Jon Loveday
Director of Infrastructure, Enterprise and Growth
Infrastructure and Projects Authority
Confirmed
Debate: The Importance of Community Led Place Making at the Heart of Regeneration
4:55 pm
Chair’s Closing Remarks
5:00 pm
End of Conference