Director of Property Services
Orbit Housing Group (Confirmed)
Caroline has extensive experience driving excellence within leading property management teams in the social and private housing sector. Before joining Orbit in 2016, her career has included a number of market leaders including FirstPort Property Management, Hyde Housing Association, Circle Housing Association, Connaught and Galliford Try. This includes significant experience of leading high performing DLO’s as well as managing high quality insourcing and outsourcing processes and services. More recently within her work at Orbit she has been instrumental in creating and leading an innovate and award winning property compliance team with a culture of continuous improvement that has increased customer satisfaction at all levels.